Frequently Asked Questions

Your license is valid for one year from the purchase date. You need an active license to use LUTs Previewer and for continued access to updates and support. There’s no need to renew the license manually. It will renew automatically after one year for the discounted price of $19.90.

Your subscription can be cancelled at anytime after purchase. Once cancelled, your license will not renew automatically and will expire on the expiration date. Once expired, you will no longer be able to use LUTs Previewer, receive updates for the 3D LUTs in your package or have access to support. You may manually renew your license at any time to reactivate your subscription.

Yes. Please see this document for instructions on how to upgrade your package.

Unfortunately no. Due to the nature of our product, we cannot offer you a downgrade for your package.

Your subscription can be cancelled at anytime after purchase. Once cancelled, your license will not renew automatically and will expire on the expiration date. Once expired, you will no longer be able to use LUTs Previewer, receive updates for the 3D LUTs in your package or have access to support. You may manually renew your license at any time to reactivate your subscription.

We’ll let you know there’s an update via email. You’ll than be able to download the updated LUTs from your account. In order to download the updates you must be logged in at our site and have valid license. Any updates we release for the LUTs Previewer are immediately available upon their release in the online app. Simply login into the app to enjoy the latest features.

Of course! We’re here to make sure you get the perfect color grade. Simply open a support ticket and we’ll be there to help.

Apart from the difference in the number of 3D LUTs there are some major differences between the Professional and other packages:

  • Lightroom and Capture One integrations are available in the Professional package only.
  • 3rd party LUTs import is available in the Professional package only.
  • RED IPP2 tailored 3D LUTs are available in the Professional package only.
  • ON1 Photo RAW one-click install is available in the Professional package only.

It is very important that you first color correct and balance your image before applying a 3D LUT. All of our 3D LUTs are calibrated to work correctly with properly exposed and balanced images. This means you should balance and correct any exposure, white balance and contrast issues prior to applying one of the LUTs.

You should aim for neutral white balance for the lighting conditions under which your image was shot and make sure there’s plenty of information in image’s shadows and highlights. If your image was shot under mixed lighting conditions, select the most appropriate white balance for the mood you’re trying to convey.

Always exercise a good judgement in regards to colour correcting your image. You wouldn’t want to protect your highlights at all cost if that would mean underexposing your main subject for example. Alternatively, you wouldn’t want to open up your shadows at cost of overexposing your subject. Remember, a neutral starting point is one that is correct for the image you are editing and not an absolute starting point.

Also, you should make sure you select a LUT that is appropriate for the lighting conditions of your image. A warm LUT won’t work properly for an image shot under cloudy and cold conditions just as cold LUT will not work in sunny conditions.

As a rule of thumb if a LUT defies the laws of nature you should use a different LUT as the out coming grade will most likely feel unnatural.