This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://lutify.me (the “Site”).

UPDATED: June 3rd, 2018

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and your PayPal merchant account), email address, and phone number. We refer to this information as “Order Information.”

When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection. We refer to this information as “Comment Information”. We than process this information using the Akismet anti-spam service to help us determine weather a comment is spam or legitimate. You can read about Akismet privacy policy here https://automattic.com/privacy-notice/.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment if you are using Gravatar service.

When you use a contact form on the site we collect the data shown in the contact form, and also your IP address and browser user agent string to help spam detection. We refer to this information as “Contact Form Information”. We will maintain your Contact Form Information for our records unless and until you ask us to delete this information.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information, Order Information, Comment Information and Contact Form Information.

COOKIES

NECESSARY COOKIES

Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

E-COMMERCE COOKIES

We use two cookies that contain information about the cart as a whole and help us know when the cart data changes. We also use a cookie that contains a unique code for each customer so that system knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

PREFERENCE COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

REFERRAL COOKIES

We use affiliate referral cookies to track affiliates and visits so referrals can be generated. These cookies contain affiliate’s unique ID and visit ID (the visit ID increments by 1, each time any referral link is used until the cookie expires or is deleted). No personal information is stored within these cookies.

OPTIN MONSTER COOKIES

We use a third-party tool called OptinMonster to personalise visitor’s experience with our own internal campaigns. For example, we may offer you a discount code on the checkout page based on several parameters. No personal information is stored within these cookies.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

NEWSLETTER AND EMAILS

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.

We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the Amazon SES service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

You may unsubscribe from receiving emails from us at any time.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use BlueSnap services to process credit card orders. You can read more about how BlueSnap uses your Personal Information here: https://home.bluesnap.com/privacy-policy/. Additionally, we use PayPal services to process your order if you select PayPal as your payment method. You can read more about how PayPal uses your Personal Information here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full/. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHERE WE SEND YOUR DATA

We use Digital Ocean services to store your Personal Information. You can see Digital Ocean privacy policy here https://www.digitalocean.com/legal/privacy/.

We use Amazon AWS services for storing backup of your Personal Information. You can see Amazon AWS privacy policy here https://aws.amazon.com/privacy/.

We use Help Scout services to store your Contact Form Information. You can see Help Scout privacy policy here https://www.helpscout.net/company/legal/privacy/.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you provide us with your Personal Information, the information is encrypted in transit using secure socket layer technology (SSL) and at rest with an AES-256 encryption.  Your passwords are encrypted and never stored in plain text. Your full credit card information is never stored in our database. We save the last 4 digits of your credit card in our database to help you identify which card was used for the order.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

We are tested quarterly by an independent third party service to ensure that high security standards are maintained. You can see the results of our quarterly tests here https://www.securitymetrics.com/site_certificate?id=1447131&tk=cab03817595febce4e0fcd480982e2aa.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@lutify.me.