I’ve purchased a package but my downloadable products do not appear in my account. Why is that?

You are here:
Estimated reading time: < 1 min

Download links are generated in the My Account section once the order is complete and we have received a successful payment notification from PayPal.

While PayPal usually issues this payment notification instantly, sometimes it may take a few moment for it to arrive.

If your download doesn’t appear immediately after your payment please allow a few moments for the payment notification from PayPal to arrive.

If you need any assistance, please create a support ticket.

Was this article helpful?
Dislike 0
Go top